I have seen our staff, especially our leaders, prove their resilience and rise to these challenges again and again. There is no doubt in my mind that we will emerge from the pandemic stronger, smarter and more efficient than we've ever been. Moreover, NEMCSA's heart for service glows brighter than its ever been. I am proud of this organization and all we've accomplished amidst incredible circumstances. I applaud the staff for their resilience and commitment to the work. - Lisa Bolen, Executive Director/CEO
NEMCSA Annual Report 2021
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