Enhancing quality of life by empowering individuals and strengthening communities.

Message From the Executive Director

On August 15, 1968, a new kind of organization took root in Northeast Michigan—one grounded in local leadership, shared responsibility, and a deep commitment to helping individuals and families overcome barriers to stability. More than five decades later, Northeast Michigan Community Service Agency (NEMCSA) continues to stand as a reliable partner for those facing difficult circumstances.

At the heart of our work is a mission to empower people—not by doing the work for them, but by equipping them with the tools, support, and opportunity to take steps toward lasting self-sufficiency. This impact would not be possible without the unwavering dedication of the NEMCSA team. Their compassion, professionalism, and collaborative spirit drive our work forward every day.

As we reflect on our rich history, we take pride in the measurable results we've achieved: helping thousands of residents access early education, secure housing, find employment, and care for aging loved ones. Yet we also recognize the challenges that remain. Poverty continues to evolve, and so must we.

Guided by our Strategic Plan, NEMCSA is building on a strong foundation—investing in new technologies, increasing organizational efficiency, and strengthening community partnerships. Change is constant, and we welcome it. We are committed to developing innovative, locally driven programs that not only meet today’s needs but prepare us for tomorrow’s opportunities.

Together with our partners, donors, staff, and volunteers, we are paving pathways from survival to stability—for children, families, and seniors across Northeast Michigan. I invite you to join us in this important and ongoing mission.

Lisa Bolen Smiling

LISA BOLEN, EXECUTIVE DIRECTOR/CEO